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NCSC Ghana
NCSC Ghana



The Ghana National Computer Emergency Response Team (CERT-GH) was formed by the Ministry of Communications in August 2014 in response to a rising need to curb the cybersecurity menace. To protect the e-government project and Industrial and Commercial Systems (ICS) infrastructure being deployed as well as secure other critical information infrastructure in Ghana, CERT-GH was thus created to respond principally to cyber infractions on government networks; it serves the private sector as well. CERT-GH is the national Point of Contact (PoC) for coordinating cybersecurity incidents with international partners

CERT-GH provides information and assistance to its constituents for implementing proactive measures to reduce the risks of computer security incidents. It also provides reactive services when cyber-attacks occur to reduce their impact. Finally, it builds capacity and training on incident management to its constituents.

Specifically, CERT-GH will execute the necessary coordination response needed to inform the appropriate stakeholders, technical, managerial, and administrative decision makers of incident mitigation requirements in a timely and efficient manner. CERT-GH will provide governance, guidance, oversight of, and recommendations regarding all aspects of the CSIRP. This includes best practices, incident management solutions, policies, procedures, and roles and responsibilities. It also includes the coordination needed to effectively and efficiently mitigate computer security events and incidents that may impact the Government of Ghana.
CERT-GH is responsible for assisting the following partners when network or computer security incidents reach beyond the scope identified.

  • All levels of law enforcement
  • All associations and organizations relate to critical infrastructure, emergency or incident response roles and computer security (US-CERT, FIRST, etc.)
  • Regional cybersecurity partners such as those associated with FIRST.


  • Takes care of all incoming incident reports
  • Carry out periodic or ad hoc activities dedicated to this role
  • Deal with all incident reports that are escalated to him/her by the duty officer
  • Prioritizes the incident reported to ascertain the validity and assigns an incident handler according to the triage process.
  • Control and monitor the whole incident.
  • Deals with the incidents and its related investigations
  • Analyzing data, creating workarounds, resolving the incident and communicating clearly about the progress he has made to his triage officer and constituent(s)
  • Control and monitor the whole incident.